Privacy Policy
 Last Updated: April 19, 2025

Northstar Waste Services ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us through phone, email, or other communication platforms.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Request a quote
• Submit a contact form
• Call or text us
• Sign up for services

This information may include:

• Full name
• Phone number
• Email address
• Physical address
• Service request details

We may also collect non-personal data such as browser type, IP address, and interaction logs for analytics and service improvement.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our waste services
• Communicate with you about your service, including via SMS and phone
• Send quotes, updates, and promotional messages (only with consent)
• Improve our customer service and operations
• Comply with legal obligations

3. SMS and Phone Communications

By providing your phone number, you consent to receive SMS messages and calls related to your service. Message and data rates may apply. You can opt out of SMS messages at any time by replying “STOP.”

We use trusted third-party platforms such as Twilio to send SMS communications. These platforms are required to maintain industry-standard security and privacy practices.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Service providers (e.g., communication tools, CRM systems)
• Legal authorities if required by law
• Contractors or affiliates who assist with service delivery

5. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse, including the use of SSL encryption, secure servers, and access control protocols.

6. Your Rights

You have the right to:

• Access or update your personal information
• Request deletion of your data
• Withdraw consent for communication

To make a request, contact us using the information below.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Northstar Waste Services
 Email: [email protected]
Phone: 864-356-6978
Address: 3504 Hwy 153 PMB 112, Greenville, SC 29611-7553